On the products page you will see listed any variations of the frame colours that are available. When you've decided which colour you want choose the corresponding number in the drop down box as illustrated below.

 

 If you wish to see an image of any of the other colours we stock then get in touch and we will email you some pictures. Our contacts page can be reached by clicking here.

You will need to use the ‘frame only' service. If you decide that you do like the frame, then you just need to send them back to us so we can fit the lenses. Any additional charges will be collected then – any coatings or thinner lenses etcetera. If you decide you don’t like them, then we will refund the cost of the frame but not the cost of the postage.

We don’t currently accept NHS vouchers.

Yes you can and we are able to make a discount of £20 for ‘frame only’ purchases.

You will need to select 'Yes' for frame only in the drop down box and then type 'NA' into the first prescription box. Like so...

... you will then be able to 'Add to Cart' and proceed to checkout.

Every individual customer order will be checked thoroughly and if anything appears incorrect then our Practice Manager or Optometrist will contact you by phone or email.

Yes.

Phone - 01273 747769
Email -  orders@framesinthelanesonline.com
Fax - 01273 558954
Post – 12c Meeting House Lane, Brighton, BN1 1HB

We usually advise you to allow 10-14 days, however it can be much quicker than this. This is partly dependant on the complexity of your prescription.

We use Royal Mail Special Delivery, for all UK orders (guaranteed next working day delivery)

We use Royal Mail international Signed For for all international orders, which takes 3-8 days depending on where in the world.

Please be aware there could be potential delays at Customs on international orders. If you’re concerned about the delivery of your order, please contact us so we can follow up with Royal Mail directly

Please email or telephone us immediately on 01273 747769 or orders@framesinthelanesonline.com and we will advise you if any change or cancellation is possible.

We will accept returns within 7 days of the date you received your order, only if the product we have sent you is incorrect, damaged or faulty.

Phone 01273 747769 or email orders@framesinthelanesonline.com

01273 747769

info@framesinthelanesonline.com

Frames in the Lanes
12c Meeting House Lane
Brighton
BN1 1HB

Yes you can by clicking here

Simply visit your local opticians for any minor adjustments and they should be happy to help you. We’re very happy to adjust customers’ frames at our Brighton practice and consider it part of our service.

No, contact lenses would require a full contact lens consultation performed by our fully GOC qualified Optometrist before we would be able to supply. We would be happy to book you in for one of these.

Call 01273 747769 or email info@framesinthelanesonline.com

We use PayPal as our payment engine.

If you do not have a PayPal account you can still pay using the following cards.



When you reach the PayPal 'Log in' page click on the 'Continue' link as illustrated below.

 

Yes indeed. All payments are handled via PayPal using industry leading encryption (the highest level commercially available). We do not store any credit card information on our servers. We've also added an SSL certificate to the order process.

Yes

Deliveries within the UK – 1 frame £6.00 with every additional frame at £3.50
Rest of Europe – 1 frame £13.00 with each additional frame at £4.00
Rest of the world   - 1 frame £16.00 each additional frame £4.00

Go to your local opticians and get an eye test. Your Optician must (by law) give you a copy of your prescription. We recommend that you also ask your Optician for your PD (pupillary distance) at this time. If you have had your eyes tested within the last year or two years (whichever is relevant to you) then simply ask your Optician for a written copy.

If you are having any problems getting this information we will try and assist you by contacting them on your behalf.

The date of your sight test should be within the last 2 years or, if relevant to you, 12 months.

Legally we cannot supply prescriptions with a power of +/- 10 or over without a personal consultation. If we feel you have a particularly complex prescription then we contact you immediately upon receipt of your prescription.

Yes we can - you will incur postage and we will return them to you with your new glasses order – so make sure you have a spare pair!

Yes we do, you would have to visit us in person, this is due to the measurements being very specific to each wearer and is something we would have do in person. The alternative is to buy the ‘frame only’.

For more information on any of the above please contact us

Yes we can, as long as the frame is in reasonable condition. You will need to post the frame to us for assessment before we could fit new lenses but in most cases this is possible.

Prices start from £89.00 for single vision – contact us for more information.

Yes we do, we mainly use Essilor transition lenses which are one of the best transition lenses available - in just 30 seconds exposure to sunlight they darken to standard sunglasses dark (15% light transmission).

You can choose the transition option when placing your order.

For more information on any of the above please contact us

Yes, they work the same way as a regular prescription - we would add a tint of your choice ie;

Block tint (same colour all over)
Graduated tint (dark at top,  light at the bottom)
Tint match (matched to original sunglasses lenses)

For more information on any of the above please contact us

UV protection – all of the lenses we supply as standard have full UV protection

Anti Scratch - because plastic lenses are fairly soft they do tend to scratch quite easily. The anti scratch coating will ensure your lenses are scratch resistant however this does not guarantee against scratching.

Anti reflection coating - this is a fluorine layer applied to lenses which make your glasses look aesthetically better since it eliminates reflections and glare - particularly useful for driving and using the computer.

Crizal Forte Scotchguard – new for 2009 the Crizal Forte is an enhanced anti-reflection coating developed to repel water, oil, grease, dust and fingerprints. This coating comes with a guarantee against scratching for 2 years.

Yes, that's why we strongly recommend that you take one of our anti reflect/scratch coatings.

All at additional costs as below.

Anti scratch - £15.00
Anti reflection and anti-scratch combined - £30.00
Crizal Forte Scotchguard - £40.00

Any coatings, thinner lenses, tints, you may require plus, of course postage. All of which will be added to your total cost when using our checkout.